Food Service Supervisor

$20.00 hourly
  • Rosemary Rocksalt
  • Jun 21, 2024
Full time Restaurant-Food Service

Job Description

Company: Rosemary Rocksalt

Position: Food Service Supervisor

Location: 1350 Commercial Dr, Vancouver, BC V5L 3X6

Job Type: Permanent, Full-Time

Hours: 40h/week

Salary: $20

Schedule: Flexible, 8-hour shifts available weekdays and weekends

Shifts: Day, Early Morning, Evening, Flexible Hours, Morning, On Call, Overtime, Shift, Weekend 

Supplemental Pay Types: Tips and Overtime

Employer Information: Rosemary Rocksalt is a bagel bakery with locations in Vancouver, North Vancouver, and Richmond, known for its special amazing Montreal bagels.

The Role:

As a Supervisor at Rosemary Rocksalt, you will play a crucial role in ensuring our customers have an exceptional experience. You'll oversee food preparation, maintain cleanliness and hygiene, and drive sales. Your responsibilities will include opening and closing the store, placing orders, updating and creating SOPs, managing inventory, and interviewing, hiring, and training your peers. You'll also share duties with the front-of-house team and be a key player in maintaining the high standards of our establishment.

Duties & Responsibilities:

- Open and close the store

- Supervise food preparation and ensure food safety standards are met

- Stock and maintain inventory

- Place store orders and manage supplies

- Develop and update Standard Operating Procedures (SOPs)

- Ensure the store is clean and always organized

- Drive sales and ensure customer satisfaction

- Interact with and educate customers

- Handle cash and work a till

- Upsell products and make sandwiches

- Interview, hire, train, and coach staff

- Maintain a positive and motivating work environment

- Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food

- Estimate and order ingredients and supplies required for meal preparation

- Prepare food order summaries for chef according to requests

- Ensure that food and service meet quality control standards


- Must be able to read, write, and comfortably communicate in English

- Sales mentality with a self-led attitude

- Cleanliness and attention to detail are essential. Cleanliness as a person is an added asset as the work involves maintaining and working within a clean environment that meets Health Authority standards


- Completion of a community college program in food service administration, hotel and restaurant management or related discipline


- Minimum of 1 year of experience in food preparation or service

- Minimum of 1 year of supervising experience 


- FOODSAFE Level I Certificate

Personal suitability:

·       Client focus

·       Efficient interpersonal skills

·       Excellent oral communication

·       Flexibility

·       Team player

·       Initiative

·       Dependability


- Starting wage of $20 + tips (extra $2-$4/hour)

- Yearly health & wellness credit

- Yearly tuition reimbursement credit

- Free sandwich while working, unlimited bagels & spreads

- Free dozen bagels per week, 30% discount on all other items

- Transportation for the first day of work will be covered by the employer

- Two weeks of vacation after completion of their first year of employment accompanied by vacation pay calculated as 4% of total wages earned

Please submit your Cover Letter & Resume to [email protected].

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Rosemary Rocksalt is an equal opportunity employer and is committed to providing employment accommodation in accordance with the British Columbia Human Rights Code and the British Columbia Employment Standards Act. If contacted for an interview, please advise Human Resources if you require accommodation.